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Director’s FlexiPay functionality allows participants to split the total cost of a particular Cart into a number of installments – spread over a specified time period. The built-in functionality allows the event organiser to choose how many installments the total payment should be split into and what time period should . . . Read more
Stripe is a US-based online payment company which provides credit card solutions in 30+ countries around the world (including Australia and New Zealand). As an event organiser using Director, a Stripe account will allow you to receive entry fee and merchandise payments made by credit card – and authorised in . . . Read more
Many mass participation events are held on an annual basis and one of the most important tasks each year for Administrators is the “Event Rollover”. This is the process of setting up your event for the next year, normally based on using the setup from the last edition and then . . . Read more
In this step-step-step guide, we add a merchandise item to an existing event registration form. You would use this function if you wanted to offer t-shirts, caps, etc for sale as part of your online registrations. Other, less obvious items can be sold in this way too, such as bus . . . Read more
Most refunds are usually processed as a result of a registration withdrawal. Even for events which don’t allow refunds under normal circumstances, there will be some circumstances where processing a refund is inevitable. Refunds fall into two categories: Registration withdrawal. Other type of refund (e.g. cancelling a merchandise order or . . . Read more